Choosing Rust & Sawdust

With so many renovation companies available, deciding which to use can be an overwhelming process. At Rust & Sawdust Home Renovations we aim to make your experience seamless and enjoyable so… what makes us stand apart? 

Professionalism

When you think “contractor” what comes to mind? Do you anticipate a late arrival, if any arrival is made at all? Dingy attire, cigarette butts on your property, loogies hocked in your driveway? We aim to present ourselves differently! We ensure your home is treated as if it was our own.  Our team is expected to arrive on time, dress professionally and to treat your most valuable asset- your home- with care and protection. We have clear standards and expectations set and held. While we work hard, we make sure to leave it ready for your return in broom clean condition at the close of every night. You can rest assured knowing your home will be protected and cared for each day.  At the end of each project, we have your home professionally cleaned and ready for enjoyment!

Communication

This is one of the largest concerns we hear from potential clients. How will I know when you’ll be working? When will it be done? Are you going to stick to the cost that’s set? Do all renovations look the same? While all of these concerns are valid, we stand by our clear communication and updated technology to keep you in the loop. With Rust & Sawdust, you’ll not only be treated as an individual from the start but you’ll be aware of who is in your house, each day, for what purpose, and what changes, if any, need to be made.

1. Your home is as unique as you are! That’s why we take extensive time getting to know our clients and their goals for their spaces. We then take 1000’s of choices out of the 100’s of materials and location decisions you need to make and widdle them down to a few curated selections, which we believe, will make the renovation process enjoyable, manageable and specific to you!

2. You’ve made some great choices, now what? We continue our communication with you, even before the project starts! With us, you’ll never wonder when you’re going to get started or if you’ve been forgotten. Worry not, we are here for you, you will be our priority. Before the project officially starts, we take time to walkthrough your selections and choices within your home. This ensures we are on the same page and our end goal is the same. Curious how the process goes in detail? Find out more now.  

3. Renovating a home takes time, but it doesn’t have to be an inconvenience. Knowing who’s in your house, what they are doing and when is pivotal to our process. In fact, we send you a detailed schedule with what projects are going to be happening at what time and day, well in advance! Using JobTread, a modern software program, you will always be up-to-date as this schedule is updated daily. To learn more about JobTread and how we use it, see our blog here!

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Accountability

Let’s be honest, surprises aren’t welcome when renovating a home! The only surprise that we want to see is the look of joy on your face as we go on our final walk-thru with you. That said, at times, changes need to be made.  All changes including pricing, needs to be agreed upon by both parties and a “change order” must be signed off by both us and you. There are no surprise prices, bills, or products when working with us. Transparency is key and we hold ourselves accountable through our thorough process, walk-throughs, communication, contracts, and more. 

Do mistakes ever happen? In life, unfortunately yes, and the renovation process is no exception. After all, we are making 100’s of choices and at times, mistakes can happen. Should that cause you concern? Absolutely not. We do not shy away from mistakes, in fact, the opposite is true. We are proud of our work and not only own our successes, but also own and fix our mistakes.  That is also why we are confident enough to offer a warranty that goes above and beyond the rest. We do offer a five year warranty, complete with check-ins! Once you are a client of ours, we want to make sure you are not only happy on day one but for years to come! Does this cost extra? Nope! We are confident in our team and work, we know you will be too.